At NOVA Hotel, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.novahotelitaly.com, and when you interact with our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Make a reservation or inquiry
• Subscribe to our newsletter
• Create an account
• Fill out forms on our website
• Contact us via phone, email, or through our website
• Participate in promotions or surveys

The information we may collect includes:

• Name
• Email address
• Phone number
• Billing and payment information
• Booking and travel details
• Demographic information (e.g., age, gender)
• Preferences related to your stay

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• To process and manage your reservations and bookings
• To send you confirmations, updates, and administrative messages
• To respond to your inquiries and provide customer support
• To personalize your experience and provide recommendations
• To send promotional offers, newsletters, and marketing materials
• To improve our website, services, and overall guest experience
• To comply with legal obligations and enforce our policies

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:

• With service providers who assist us in operating our website, processing payments, and providing services to you
• With business partners and affiliates for marketing purposes (with your consent where required by law)
• To comply with legal requirements, protect our rights, and enforce our terms and conditions
• In connection with a business transaction, such as a merger, acquisition, or sale of assets

4. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files placed on your device that allow us to recognize your browser and capture certain information.

You can choose to disable cookies through your browser settings. However, this may affect your ability to use certain features of our website.

6. Your Rights and Choices

You have the right to:

• Access and request a copy of the personal information we hold about you
• Request corrections or updates to your personal information
• Withdraw your consent to the processing of your information (where consent is required)
• Opt out of receiving marketing communications

To exercise these rights, please contact us at [email@example.com].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website with a new effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

NOVA Hotel
Email: [info@novahotelitaly.com]